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Bonneville Works

AI assistants · Lehi, Utah

Help customers and staff find useful answers.

We build assistants for websites, customer conversations, and internal business tools. The starting point is a specific job and a trustworthy set of business information, with a clear route to a person when needed.

Discuss an assistant Or send us a question →

Useful jobs for an assistant

Answer routine customer questions, capture a website inquiry, draft a reply for staff to review, or help a team find information in approved playbooks. We choose one job and define what a good answer looks like before building.

Grounded in your information

We work from the documents and policies you approve. Content quality, update frequency, permissions, and conflicting information affect what the assistant can answer reliably. It needs a plan for saying it does not know.

Connected only where appropriate

We check the integration options for your website, messaging tools, CRM, and internal systems. Read access, draft creation, and actions that change records are different capabilities; each is scoped and tested for your project.

Human review and boundaries

Draft replies can stay with your team for approval. Customer-facing assistants need escalation rules. We agree on which actions require confirmation and prevent the assistant from being treated as a source of professional advice.

Timeline and costs

An assistant can often launch in a few weeks; scope, content preparation, and integrations determine the schedule. We agree on price before work begins and explain recurring model, platform, hosting, and maintenance costs.

Access, ownership, and upkeep

We agree on software ownership and account access before work starts. Access should follow the same boundaries as the underlying information. We agree on support, content updates, and review responsibilities rather than assuming answers will remain correct indefinitely.

Read sample conversations and workflow examples →

Examples describe possible project scope. We confirm requirements, vendor access, and integration support with you before making a commitment.